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Lash Extensions FAQ & Aftercare

ANY QUESTIONS?


Here are some answers!! ​

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I’ve answered some of the most common questions about lash extensions, as well as some information on how to choose a lash technician and how to take care of your lashes after your appointment below!

LASH POLICIES

COVID-19 POLICIES

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  • You will be required to bring a mask and wear it for the duration of your appointment.

  • Sanitize your hands upon arrival.

  • If you are feeling ill (displaying any COVID-19 symptoms), have travelled in the last 14 days or have come into contact with someone who has, please reschedule your appointment

  • Mask available for $1 each

  • No guests will be allowed


Fill Policy

  • Must have greater than 40 percent of lashes remaining

  • Fills must be completed at a maximum of 3-week intervals

  • Mini Fill pricing is available for a maximum of 7 days after fill

  • Foreign Fills Accepted, however, the credentials must be met. If previous work is improperly installed, more than 2mm grown out, natural lashes glued together, we MUST remove and a new set price will apply

  • Time frame for fills - 2-3 hours

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New Set Policy

  • Please come to your appointment with clean lashes and no makeup. Please wash your face thoroughly immediately before the appointment with an oil-free cleanser. 

  • New sets take from 3-4 hours. Please plan your schedule accordingly. This is a great time to take a lash nap or catch up on your favourite podcast!

  • If you have time restrictions, please let me know at the beginning of your appointment. We can choose to change the type of set to something faster.

  • Please make sure you’re able to lay still for a few hours, use the washroom before your appointment, and avoid caffeine use. 

EYELASH EXTENTIONS FAQ

Q. What are eyelash extensions?

 

A. Very thin false lashes are carefully applied to your natural lash 0.05mm - 1mm away from your eyelid. The adhesive should never touch your skin. These are waterproof, semi-permanent extensions.

 

Q. Do eyelash extensions damage your natural lashes?

 

A. With proper isolation, appropriate choice of weight (length and extension diameter), proper aftercare and touch ups done every 2-3 weeks, lash extensions do not damage your natural lashes. There is no need to "take a break" from the extensions unless you are unable to keep up with the maintenance touch ups or you are wanting to have a permanent eyeliner tattoo done. 

 

Q. How long do lash extensions last?

 

A. Our lifestyle, natural lash growth cycle and maintenance schedule vary from person to person. As a general rule, lashes should last between 2 and 6 weeks. To stay full and neat, they need a touch up every 2 weeks to replace lashes that have shed and lashes that have grown out. Consult with your lash technician to confirm at what frequency to book your touch ups. 

 

Q. Should I do anything to prepare for my appointment?

 

A. Yes! Please avoid excessive caffeine before your appointment. If your eyes become jittery this will slow down the application process and will make it difficult to complete the service.

 

Turn your phone on silent so that you may fully relax. You won't be able to check it while we are applying your lashes.

 

Do not tint lashes the day of your appointment. 

 

Please avoid mascara, eyeliner and strip lashes for 24-48 hours before your appointment. Mascara or strip lash glue may take a few days to be fully removed. Debris on lashes can cause premature shedding of lash extensions because the adhesive will bond to the makeup and not your eyelash. Please wash your lashes and eyelids thoroughly with facial cleanser, soap or baby shampoo the morning of our appointment or directly before.

 

If you're unsure on how to wash your eyelashes when wearing extensions, please ask and we’ll be more than happy to explain how!

 

Wearing mascara or waterproof makeup is not recommended while wearing lash extensions.

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Q. Can I bring my boyfriend, mom, child or dog? They'll wait quietly?

 

A. No. Please do not bring extra people or pets. 

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Q. How much time will eyelash extensions take to apply? 

 

A. Plan for up to 3 hours for the consultation and initial new set and up to 2 hours every 2 weeks after that. Extra time in the morning to sleep in, exercise, enjoy breakfast or get the kids ready for school makes it well worth it! Treat this time as time to relax, meditate or reflect. Most people drift off to sleep and wake up to beautiful lashes!

 

Q. Should I choose classic, hybrid, volume or mega volume lashes?

 

A. It can be difficult to decide what type of lash extensions to start with on your own. The best way to go about it is to bring a picture of the look you want and I will take a look at your natural lashes and let you know which type of lash extensions will get us closest to achieving that look. 

 

Many people start out with classic or hybrid lashes and upgrade to light volume, full volume or mega volume with time. Nothing is set in stone as lash extensions are semi-permanent. You may choose a style to start out with and change it over to another style every time you get your touch up done. It will take 2 or 3 touch up appointments to fully change over to another style. Not to worry, mixing styles often creates beautiful texture. 

 

Classic extensions are good for people who have a lot of natural lashes. The extension used for this style is 0.15mm in diameter. It is meant for 1 on 1 application and is, therefore, stiffer and less forgiving than a thinner, more flexible lash meant for volume extensions. Classic extensions can take on a spidery look as they grow out but can be very understated, subtle, and pretty with timely 2 week touch ups.

 

Hybrid extensions are a mix of classic extensions and volume extensions. Volume is when your technician hand makes a fan out of very thin lashes and then applies it to your natural lash. Hybrid extensions appear a bit fuller than classic lashes and have slightly better retention.

 

Volume extensions have even better retention and are highly customizable. The extensions used for these lashes are 0.10mm, 0.07mm, 0.06mm and 0.05mm in diameter. Two - six false lashes are handmade into a fan and then applied. The bond between these extensions and the natural lash is very good as the extensions wrap around the lash. These extensions are very forgiving and flexible - they are less likely to pop off but will move with your lashes. This is a good option for women who want to have full lashes for the full two weeks.

 

Mega volume extensions have the best retention of all. These extensions are 0.03mm in diameter and are the thinnest, most light option. Up to 15 false lashes are applied. Looks can be customized from a dense, dark lash line to airy and feathery. This option is good for women who want to push their touch ups to 3 week intervals and want to have full looking lashes for the entire 2 or 3 weeks. Touch up appointments for this style are the least time consuming of the four types.

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Q. Do you use pre-made fans for volume?

 

A. No, I do not use pre-made fans or cluster lashes. There is nothing wrong with pre-made fans but I am unable to customize each fan to your natural lash. I hand make all fans for volume on the spot.

 

Q. I brushed my lashes and 3 fell off! Help??

 

A. Please remember that we shed 3-5 natural lashes a day. They will be more noticeable if you have extensions applied. It is normal for a few lash extensions to pop off with brushing. This is why we fill every lash possible so that it will still be full if you lose 3-5 a day. Lash extensions are not implants but semi-permanent enhancements that are meant to be touched up every 2 weeks.

 

Q. Can I postpone my two or three-week touch-up and come in at 3.5 weeks? I still have so many extensions left!

 

A. No. Touch-ups are to be done before 21 days since your last full set or touch up for hybrid or volume and no longer than 14 days after for classics. This is because when your lash grows more than 2mm, the extension must be removed. 

 

The distribution of weight on the natural lash changes and it becomes top-heavy. It will begin to twist and turn, putting a strain on your root which will become sore and can cause follicle damage and downward growing natural lashes. 

 

You should arrive at your touch-up with 40 - 50% or more of your extensions remaining because many of those lashes will be outgrown and will need removing and replacing by your technician. 

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Q. I am pregnant. Should I get eyelash extensions?

 

A. Hormones may affect your growth cycle and cause you to need touch-ups more frequently. Additionally, laying still on your back for 2-2.5 hours may not be comfortable or possible. You may be a better candidate for a lash lift or lash lift and tint which can be completed in one hour.


 

Q. What type of payment do you accept?

 

A. I accept cash, credit card, contactless debit cards (tap), and e-transfer.

Choosing a Lash Technician 

It can be difficult to choose a lash technician. Some things to consider are:

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  • Does she take time to understand what your desired look is?

  • Does she work with you to figure out retention issues?

  • Does she care enough to explain lash cleaning and good lash habits?

  • Does she explain the process and science behind the application if you ask?

  • Does she take time to ensure you are comfortable throughout the application (eye pads are not bruising your eyes, you are not cold, your watering eyes are blotted dry, you have a supported neck and back, you have had water, etc.)

  • Does she help you to understand the factors affecting limits to length and fullness?

  • Does she ensure your eyes are fully closed the entire time?

  • Are your lashes comfortable and weightless?

  • Does she check to make sure your inner and outer lashes are applied so that they will not bother you?

  • Does she create an environment in which you may take a nap if needed?

  • Is she punctual?

  • Has she had formal training?

  • Is she rushed?

  • Does she use quality products?

  • Does she ensure that the adhesive never touches your skin?​

 

If you've had an unpleasant experience with lash extensions in the past, please don't give up! It can be an incredibly relaxing experience.




Feel free to contact me with any questions you may have!!

LASH EXTENSION AFTERCARE

Lash extensions are semi-permanent enhancements to your beauty!

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Here are a few things that you can do at home to take care of your gorgeous lashes:

 

  • You may wet your extensions the day of application but please do not do a deep clean until the next day

  • You may work out as usual or cry but please rinse with water afterward

  • void oil-based products (and those containing petroleum) near your eyes.

  • Do not use waterproof eye makeup or mascara.

  • Do not rub or pick lashes.

  • Do clean lashes with a mild lash cleanser and a soft, fluffy brush (2-3x a week or as often as every day if you wear eye makeup or makeup on your eyelids).

  • Not cleaning your lashes can lead to serious infections which can cause long-term damage to your root and premature shedding.

  • Not cleaning your lashes will result in poor retention as the dirt, oil and makeup sitting on the adhesive will break it down faster.

  • Cleaning your lashes will improve your retention and improve the coverage your lash tech gives you! 

  • Do brush lashes twice a day from the top (a few extensions may pop off - this is normal).

  • We shed 3-5 natural lashes a day so do not be alarmed if you see your natural lash fall out. They will be more noticeable with the extensions.

  • Do clean off all makeup every night using oil-free removers or toner on a q-tip. Be careful not to rub lashes as the fibres will get stuck!

  • Don’t be afraid to get lashes sweaty or to swim or cry with them - just rinse them off when you have a chance.

  • Be careful to avoid extreme heat such as lighting cigarettes, cigars, etc. and the hot blast of air when you open an oven or barbecue.

  • Prebook your 2-week touch-up as soon as possible - grown-out lashes will begin to twist if you wait too long, and instead of a fill, it will be considered a full set.

  • Touch-up appointments are to be done at 2 weeks. Less than 40% remaining will be priced as a full set

  • Touch-ups after 21 days are considered a new set.

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